Step 1: Log In
Log in to the United Natural Foods (UNFI) web site:
Use your username and password, which were e-mailed to you when you
joined the Coop. If you ever need either or both, contact
the Food Mill orderers
, who assign usernames and passwords.
Important: Do NOT change your username or password.
Our orderers access your account as part of the ordering process;
changing your username and password would keep them from doing so.
Once you are logged in, links to almost everything you need to do are
in a green menu strip across each page (near the top) on the UNFI web
Step 2: Order
Start With Your Cart!
To start, click on Cart (icon at the very top of each web page on the
UNFI web site). You will see the contents of your Order Cart. You can
add to your order, change an existing order, or start a new order (if
your cart is empty). To make changes in any product in your cart,
click on the "Edit" button for that entry. A new "Item Detail" window
will pop up, offering 2 options:
• click on "Edit" to change your order for that product; when you are
done making the changes, click on "Update."
• click on "Delete" to remove that product from your Order Cart.
When you are done, if the "Item Detail" popup window is still open,
close it by clicking on the little 'X' in the window's upper right
corner. See also "Cart & Ordering Hints" below.
To Your Cart -- 3 Ways To Do It
Here are three ways to add a product to your Order Cart; use
whichever you find most convenient. For Methods #1 and #2, you need to
already know the product code. If you don't know the product code, use
Method #3 (product search).
#1: From your Order Cart
In your order cart, click on the button "+ Add New Item." An "Item
Entry" pop-up window will appear; type in the product code (you have
to know that in advance) and quantity. If you want to share the
product, check the “Split” box; otherwise leave it and "More" blank.
The “More” box is used only if you are splitting: if you are willing
to take a larger quantity of a product you are splitting (to insure it
will be ordered if not fully shared), under “More” you enter how many
more units you’d take. When you are done, click on “Add Item”
(<Return> doesn’t work) and the product is immediately added to
your Order Cart.
Method #2: From the
"Quick Entry" page
With Method #1, you can only enter one product code at a time. To
enter a lot of product codes all at once, go to the “Quick Entry”
page: from the green menu strip on any UNFI web page, highlight
"Orders" with your mouse and click on the only entry listed, "Quick
Entry." You will be presented with a blank "Quick Entry" table.
At the top of the table is a strip to enter the product code and other
product information; when you are done click on the "+ Add Item"
button on the right. The product will appear in the table below, and
you can immediately enter another product. When you are done with
everything you want to enter, click on the button at the top right: "+
Add All Items to Cart."
Method #3: From a Product
What if you don't know the product number, or want to research several
products? Use the product search option, and add the product you want
to your Order Cart directly from the product search results. To do
this, use the product search boxes located just above the right end of
the green menu strip. Searching by product description is
pre-selected, but you can also search by product code, brand, or even
UPC. Enter what you want to search for in the empty box, and click on
the magnifying glass icon. If you want more information than is in the
table that follows, click on the number in the "Product Code" column.
You can add the product directly to your cart from any of these
windows. For more details on how to do product searches, go to the
Food Mill Coop's How
To Get Product Information page
Cart & Ordering Hints
• There is no "Submit" button to click because the job of the
Food Mill Coop's orderers is to submit everyone's order.
you are done ordering, simply log out. Come back whenever you want to
change or add to your order; you can do that until the deadline when
order is due.
• Be sure to get your on-line order done by 5 pm on the due date;
later than that and you will miss the order. Orders cannot be changed
after they have been submitted to UNFI.
• If you are sharing a product by checking the "split" box, be sure
to also e-mail what you want to share to Eric Godfrey, so he can post
it on our Coop's Sharing List. Otherwise nobody else in the Coop will
know that you want to share that product, and it probably won't be
ordered. Also the Coop's Sharing List and splits on the UNFI web site
need to agree, since our orderers compare both sources in preparing
the Coop order.
• You do not have to know whether a product is fully shared when you
place your order. Deciding whether to order incompletely shared
products is done by the Coop's orderers.
• Prices on the UNFI web site do not
show volume discounts and Extra Specials.
Two discounts are
included in the price in your Order Cart:
(1) the 12% volume discount on non-sale items received by Food Mill
Coop working members; (2) discounts for Extra Specials. Your basket
will show the current price from the Buying Club
catalog (which is higher). However, the correct discounted price will
appear on your final invoice. If a sale price is for a smaller
discount than our 12% volume discount, your invoiced price be at 12%
off if you are a working member.
• You must
allow pop-up windows in your web browser to order
on the UNFI web site; a lot of the information described above appears
in a pop-up window on UNFI's web site. Most web browsers can allow
pop-up windows for individual web sites; see your web browser’s
Preferences for this capability. Hint
to close any pop-up window on the UNFI web site, click on a small 'X'
in the upper right corner of the window; sometimes pressing the
<Escape> key will also work.
Invoices are posted on the UNFI web site after the order has been
assembled at UNFI's Racine warehouse (“picked”) and loaded on the
truck; this is typically on the Sunday evening before our Monday
delivery. You can see your own individual invoice listing what
was ordered and shipped, case splits, discounts, etc. This final
discounts for Extra Specials if applicable to your order, and will
include the 12% discount on non-sale items if you are a working
member. Optionally, you can print your own invoice as soon as it is
available on line; typically this is very late on the Sunday night
prior to delivery.
To See and Print Your Invoice
. . .
• On the UNFI web site, click on "Reports" on right end of the green
menu strip that runs across the top part of each web page.
• Click on "Member Invoice." You will get a drop down menu with your
current and all past invoices (back to May 2014), and options for
format and delivery. Select the invoice you want.
• For format, use PDF (already pre-selected) unless you know you want
one of the other formats. Click on either "Download" or "E-mail" me
and the invoice you've chosen will be delivered to you.
This web page was written and is maintained by Eric
Godfrey; it was last updated on 21 July 2014.